Meet Sarah Byun, Kitchen Happiness Cheerleader & Homeschooling Mom

Our beloved Sarah Byun can homeschool and work – rocking it on the mom front while also being a stellar customer service professional! Tune in to this week’s episode, where you’ll get to see some behind-the-scenes small business practices and learn about an amazing mom.

  • By Jess Dang
  • October 10, 2019

If every company had a Sarah Byun on the team, companies would have many, many more happy customers. Sarah started off as a Cook Smarts customer in 2014 and then joined our team as our Kitchen Happiness Cheerleader in the spring of 2015. Since then, she has helped countless customers get their questions answered, concerns addressed, typos on their emails fixed, always with the most cheerful demeanor.

She’s also helped fulfill hundreds of fundraising requests because we love supporting your communities — reach out to Sarah here if you have a fundraiser you’d like Cook Smarts to support or if you just want to say hi!

In today’s episode, you’ll get to know this amazing multi-tasking mama and also get a behind-the-scenes look at our small but mighty company. Plus, you’ll get to hear:

  1. How Sarah juggles being a homeschooling mom with her Cook Smarts responsibilities
  2. All the hats she wears because she does way more than answer customer service emails
  3. The negative customer service email she had to answer in her application to get the job!

If you’re someone who loves hearing about small businesses and stories about amazing moms, don’t miss this podcast episode. For all those entrepreneurs, I also offer a little bit of hiring advice at the very end of the episode.

P.S. We taped this episode while Sarah was in London with her kids — flexible, remote positions for the win! Here are some photos of them on their trip:


If you’ve got questions you want us to answer in a future episode, comments about a previous episode, or just want to say hi and share some love, give us a call at 1-650-386-0290 and leave us a voicemail. You might just hear your voice on the podcast!

Love from our podcast community

“I am really enjoying this podcast! Jess is informative and gives solid advice everyone can use in getting meals on the table and not wasting food (like herbs! Who hasn’t thrown out herbs they forgot to use up?). I especially enjoyed the episode with the interview with Jess who develops the meal plans now. You can tell they are passionate about food and really want to help everyone cook better!”

– Nikita Josephine

Subscribe & review in your podcast player

There are so many ways you can help support the podcast and more home cooking!

  1. Make sure you’re subscribed to us in your preferred podcast player
  2. Rate and review us on Apple Podcast. If we share your review in a future episode, we’ll send you a Cook Smarts tote bag to bring you more fun and eco-friendly grocery shopping! Nikita Josephine, make sure to reach out to us at so we can ship a new tote to you.
  3. Tell a friend about us!

Links mentioned in this episode

Check out the links we’ve mentioned:

  1. The job description for this role
  2. Follow us on Instagram, join our Facebook group or sign up for our newsletter (and make sure Gmail doesn’t send it to promos or spam) to stay up to date on future positions that are opening up.
  3. Ellyn Satter and the Division of Responsibility
  4. The Fringe Hours book
  5. The Great Alone by Kristin Hannah
  6. Grey’s Anatomy

A little note:

Some of the above links are Amazon affiliate links, which means we earn a small percentage from those sales. We use this affiliate revenue to support the continued growth of Cook Smarts. Thank you!

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Meet Sarah Byun, Kitchen Happiness Cheerleader & Homeschooling Mom | In the Kitchen with Cook Smarts PodcastMeet Sarah Byun, Kitchen Happiness Cheerleader & Homeschooling Mom | In the Kitchen with Cook Smarts PodcastMeet Sarah Byun, Kitchen Happiness Cheerleader & Homeschooling Mom | In the Kitchen with Cook Smarts Podcast


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