Cook Smarts, LLC Privacy Policy

Last modified May 24, 2018

Your privacy and security are incredibly important to us. We want you to feel comfortable using Cook Smarts, LLC’s website and services, so below is a description of how we collect, use, and protect your personal information.

We may amend this Privacy Policy from time to time, and will post any updates or changes to our Privacy Policy here so that you will always know what information we collect, how we might use that information, and whether we will disclose that information to anyone else. Please review this Privacy Policy periodically so you can stay up to date on any changes. By using our website or services, you agree to the terms of this Privacy Policy.

This Privacy Policy only applies to information collected by our website, when you subscribe to one of our meal planning services, or when you purchase our 6-week Nourish By Cook Smarts course. We are not responsible for the privacy of any information you reveal or post in any public forum (a message board or blog, for example) or through the “Public Profile” feature available on our Website, or for the privacy practices of websites that are operated or owned by third parties. We encourage you to review all privacy policies of any third-party websites you visit as a result of your use of our website and services.


We collect and store information that you have explicitly provide to us through forms on our website when you sign up. For example, when you purchase our products and create a website membership, we collect various personal information such as name, email and payment information. We do not record or store any payment information. Your credit card and banking information is kept securely stored by our payment processors, Stripe and PayPal. You can read more about their privacy policies by clicking on these links: Stripe, PayPal.

We only use your personal and payment information to charge you for the services you choose to receive and provide you with those services. We store your personally-identifiable data on our servers which are operated by Amazon Web Services. This information will be stored so long as you maintain an account with us.


When you log into our service, your computer automatically provides your Internet Protocol (IP) address (this is not your email address and cannot be used directly to contact you), information about the request, and certain information about the capabilities of your computer.

We may use this automatically provided information for analytical purposes, to help diagnose errors, and to identify abuse of our systems.


When you create an account you will receive a one-time email message with your account information. We will send you a weekly notification email when plans are posted. We will also send you receipts for payments via email. We may contact you by email from time to time to notify you of updates to the services or other related matters which may be of interest to you. If we do, we will provide a clear method to opt-out of future messages which are not account, meal plan, or payment related. Otherwise, you will receive email from us only in response to a message or request from you.


Our website software uses cookies to maintain your session information. It may be necessary to accept cookies from our website in order to access our services. This allows you to choose to remain logged in so you can access your information quickly when you come to the site.


Our website includes social media features, buttons and widgets provided by third party social media platforms such as Facebook and Twitter (“features”). A feature may collect your IP address and which page you are visiting on our website, and may set a cookie to enable the feature to function properly. This cookie may allow the social media platform to link the foregoing data with your user profile. The features are either hosted by the third party platform or directly on our Website. Your interactions with these features are governed by the Privacy Policy of the relevant platform (i.e. the Privacy Policy of the social media platform you’re using, like Facebook, Twitter, or Pinterest).


We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, processing your payments, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. You may opt out of our release of your personally-identifiable information to third parties by contacting us here. If you opt out, some services may not be available to you. We may also release your information when reasonably we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.


Our website, meal planning subscriptions, and our Nourish By Cook Smarts course are not designed for or directed to children under the age of 13. We do not collect personally identifiable information from any person we actually know is under the age of 13.


Use of this website and its subscriptions constitutes agreement with this Privacy Policy. We reserve the right to update the Privacy Policy as required by any future law. We will always send you a notification should any of the terms change. You may revoke your consent to this Privacy Policy by reaching out to us here. If you wish to delete your account with us, you may reach out to us here. If you delete your account, we will remove all of your personally-identifiable data from our servers and systems.


For questions or concerns about this Privacy Policy or if you have any complaints about how we collect, process store, or transmit your data, please reach out to us via e-mail at hello [at] cooksmarts [dot] com.

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