Your privacy and security are important to us. We want you to feel comfortable using Cook Smarts, LLC’s website and services, so below is a description of how we collect, use, and protect your personal information.
INFORMATION WE COLLECT UPON SIGN-UP
We collect and store information that you have explicitly provide to us through forms on our website when you sign up. For example, when you purchase our products and create a website membership, we collect various personal information such as name, email and payment information. We do not record or store any payment information. Your credit card and banking information is kept with our payment processors, Stripe, PayPal and Simplify Commerce. You can read more about their privacy policies by clicking on these links: Stripe, PayPal, Simplify Commerce.
We only use your personal and payment information to charge you for the services you choose to receive and provide you with those services.
INFORMATION WE COLLECT UPON LOG-IN
When you log into our service, your computer automatically provides your Internet Protocol (IP) address (this is not your email address and cannot be used directly to contact you), information about the request, and certain information about the capabilities of your computer.
We may use this automatically provided information for analytical purposes, to help diagnose errors, and to identify abuse of our systems.
USE OF EMAIL ADDRESSES
When you create an account you will receive a one-time email message with your account information. We will send you a weekly notification email when plans are posted. We will also send you receipts for payments via email. We may contact you by email from time to time to notify you of updates to the services or other related matters which may be of interest to you. If we do, we will provide a clear method to opt-out of future messages which are not account, meal plan, or payment related. Otherwise, you will receive email from us only in response to a message or request from you.
SOCIAL MEDIA FEATURES AND WIDGETS
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
INFORMATION FROM CHILDREN UNDER 13 YEARS OF AGE
Our website, meal planning subscriptions, and our Nourish By Cook Smarts course are not designed for or directed to children under the age of 13. We do not collect personally identifiable information from any person we actually know is under the age of 13.